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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sheila Zarate

March 5, 2026

5  out of  5
rating by Sheila Zarate
"I’ve with State Farm some years now and David has been helping me through those years, such a great helper when I have a concern or questions, explains and gives me options depending on my needs and a big plus for me that he is bilingual. I totally recommend State Farm and staff. They’re all very helpful but i definitely love to work with David."
We responded:
"Thank you Sheila! We really appreciate your feedback and sharing your experiences with working with David in our office. David is very appreciative of your kind words as well. Best regards, Susan"
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Kai Gannon

February 22, 2026

5  out of  5
rating by Kai Gannon
"Tremendous customer service from Zen!"
We responded:
"Kai - thank you for taking the time to share your experience with us! We appreciate your business! Susan"
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Elizabeth Bissell

February 22, 2026

5  out of  5
rating by Elizabeth Bissell
"We work with Zen and he’s been an absolute godsend, getting us what we need when we need it. Any time there has been a hiccup he is clear and communicates throughout the whole process. Definitely recommend!!"
We responded:
"Elizabeth - Wow thank you so much for your feedback. So glad to hear how helpful Zen has been for you. We appreciate your business! Susan"
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Cheryl Raynor

February 20, 2026

5  out of  5
rating by Cheryl Raynor
"Zen helped me get this best deal on my car insurance! Great customer service and super friendly! Five stars! Thank you Zen!"
We responded:
"Cheryl, Thank you for taking the time to give us your feedback! We certainly love having Zen as part of our team :) Susan"
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Michael Laprade

February 14, 2026

5  out of  5
rating by Michael Laprade
"David Hight is the very best agent. I always ask for him because he takes care of business and is so professional and competent"
We responded:
"Thank you so much Michael for taking the time to give your feedback. We really appreciate your business and so glad you are happy. David is such an important asset to our team. Susan"
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Frank Martinon

February 12, 2026

5  out of  5
rating by Frank Martinon
"I visited today and my experience was amazing."
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Kristin Gillespie

February 12, 2026

5  out of  5
rating by Kristin Gillespie
"I always feel like I have great access to the team here. Everyone is so patient and kind with all my questions, offers great advice on how to get the best value from all my different policies, and is incredibly responsive to my needs. I feel safe with this team and recommend highly."
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F. Jay Kouchich

February 9, 2026

5  out of  5
rating by F. Jay Kouchich
"I have worked with Susan Rodriquez and her team since we moved to the area 3 years ago. Very personable with competitive rates and easy to get in touch with. My last interaction was with Zen, who is someone who I had never dealt with previously. He was a great. Timely in answering my questions with easy to understand answers for all my concerns. A nice addition to an already stellar team. And you just got to luv that name "Zen"."
We responded:
"Jay, Thank you so much for taking the time to share your experience with our office. We certainly appreciate your business and the feedback. Best regards, Susan"
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Gail Temple

February 8, 2026

5  out of  5
rating by Gail Temple
"David was very attentive and helpful. Gave me several options and said he'd get back to me. I most impressed with his kindness."
We responded:
"Thank you Gail! We certainly appreciate your business. You have been with us since we opened the doors. Thanks for sharing your experience with our office on Google. Best regards, Susan"
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James Waldsmith

January 30, 2026

5  out of  5
rating by James Waldsmith
"Jullien Pimentel provides great customer service"
We responded:
"James - Thank you for taking time to leave a review. So glad Jullien has been helpful. We appreciate your business! Best regards, Susan"
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Zayra Cambray

January 29, 2026

5  out of  5
rating by Zayra Cambray
"David is amazing! Extremely knowledgeable and efficient. Highly recommend them."
We responded:
"Thank you Zayra for taking time to share your experience. We love having David on our team. Appreciate your business. Susan"
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Oscar Antunez

January 29, 2026

5  out of  5
rating by Oscar Antunez
"This office is the best! My agent David Hight is amazing!! He should have his own office one day! Great job David"
We responded:
"Thank you Oscar! He certainly is capable of having his own office! We are blessed to have him on our team. Best regards, Susan"
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allee blatner

January 29, 2026

5  out of  5
rating by allee blatner
"Got me insured easily & quickly in all areas I needed when I moved from out-of-state. And saved me money by discussing my current needs! Very friendly & courteous too."
We responded:
"Allee, Thank you for taking the time to share your experience with our office. We appreciate your business! Best regards, Susan"
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Jose Ayala

January 28, 2026

5  out of  5
rating by Jose Ayala
"David at State Farm was great and helpful on adding a classic car on the insurance. We been with State Farm for about 15 years and service. Hi highly recommend Susan Rodriguez State Farm."
We responded:
"Jose, We appreciate your business and feedback! Thank you for taking the time to share your experience with our office and David's great service. Best regards, Susan"
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Alex Skilling

January 27, 2026

5  out of  5
rating by Alex Skilling
"Jullien, Susan, and the team have been fantastic to work with. They’ve made everything easy, from setting up new policies to filing claims. Their rates are great, especially when bundling multiple policies. I’d definitely recommend them!"
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A C

January 24, 2026

5  out of  5
rating by A C
"Really great service!!!!!"
We responded:
"Thank you so much for your feedback! We appreciate your business. Best regards, Susan Rodriguez"
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jesus torres

January 21, 2026

5  out of  5
rating by jesus torres
"Jullien attended me really good"
We responded:
"Thanks Jesus! Susan"
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Yaz Tafolla

January 16, 2026

5  out of  5
rating by Yaz Tafolla
"Jullien Pimentel is a wonderful agent always very helpful and professional."
We responded:
"Yaz - thank you for your feedback! Glad Jullien was helpful. Susan"
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Kellie Saiki

January 14, 2026

5  out of  5
rating by Kellie Saiki
"I highly recommend the Susan Rodriguez State Farm Insurance office in San Luis Obispo. I have enjoyed working with David at the SLO office since 2018, and also with Zen and Julian from this past year. I really appreciate their patience, compassion, courtesy, and professionalism. They have patiently helped me countless times with getting new policies, renewing policies, changing addresses, and making payments. Each time that i call, they go above and beyond to answer my questions, provide helpful information on different coverages, and assist me in whatever I need. I truly appreciate David, Zen, Julian and the entire SLO team."
We responded:
"Kellie, Thank you so much for taking the time to share your experience with our office! I am so glad to hear the entire office has been so helpful for you. We appreciate your business!!! Happy New Year. Susan"
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Clare Obrien

December 31, 2025

5  out of  5
rating by Clare Obrien
"Zen is the most amazing insurance agent and a great help whenever we call! Thank you State Farm SLO for including him on your outstanding staff!"
We responded:
"Hi Clare! Thank you so much for taking the time to share your experience. Zen has been an awesome addition to the team. Wishing you all the best and a happy and healthy new year. Susan"
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Hcal

December 9, 2025

5  out of  5
rating by Hcal
"I received excellent service from Zen. He was extremely professional, attentive, and took the time to provide me with great life insurance quotes that fit my needs. I truly appreciate the clarity and care he brought to the process. Highly recommend!"
We responded:
"Appreciate your feedback! Thanks for taking time to let us know how Zen was able to help you with your life insurance protection . We appreciate that you trusted our agency with your life insurance needs. Best regards, Susan"
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Peggy Millar

December 5, 2025

5  out of  5
rating by Peggy Millar
"Zen Raynor is a top notch team agent with Susan’s office. He was thorough in answering the several questions I had. He patiently explained in detail the costs of the types of insurances I was inquiring about. Always courteous, never hurried and importantly treated my questions with relevance although he must tire of answering the same basic questions throughout his day. I’ve talked to other agents in the office and had similar experiences. I highly recommend this agency."
We responded:
"Peggy, Thank you SO much for taking the time to let us know about your experience. We are truly blessed to have Zen as part of our team. We appreciate your business and wish you happy holidays. Best regards, Susan "
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Jany D

November 16, 2025

5  out of  5
rating by Jany D
"David siempre muy servicial, amable y habla perfecto español. Es muy paciente y tiene un gran talento para explicar temas complejos. A lo largo de los años me a asistido con diferentes seguros de carro y de vida. Lo recomiendo para quien este en busca de un buen agente."
We responded:
"Gracias por su comentarios! Agradecemos su negocio. Susan"
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Erick Valencia Sosa

November 15, 2025

5  out of  5
rating by Erick Valencia Sosa
"I've received great and thorough service from Zen time and time again. Starting early on in my adulthood journey with renter's insurance coverage to having gathered a variety of life insurance quotes for me as a homeowner of the last four years. He's very knowledgeable about the breadth and details of policy plans that best aligned with me at each stage of my ever-growing life demands. It's been nothing but a pleasure to have someone very willing to research and dig into finding the best means for staying ahead of the curve and remain well prepared to weather any storm."
We responded:
"Thank you Erik for taking the time to let us know how we are doing. Zen is an important part of our team and I am so happy to hear he is helping you. We appreciate your business. Best regards, Susan"
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Anne Coy

October 31, 2025

5  out of  5
rating by Anne Coy
"Great service from Zen..thanks much!"
We responded:
"Anne, Thanks for taking the time to leave us a review. Zen is an important part of the team and glad he was able to help you. We appreciate your business. Best regards, Susan"